Description
· Helping The Sales Team To Improve Their Productivity By Contacting Customers To Arrange Appointments And Ensuring All Sales Representatives Have High-Quality, Up-To-Date Support Material.
· Handling Urgent Calls, Emails, And Messages When Sales Representatives Are Unavailable, Answering Customer Queries, Informing Them Of Delays, Arranging Delivery Dates, And Scheduling Marketing Events.
· Handling Orders By Phone, Email, Or Mail And Checking The Orders Have The Correct Prices, Discounts, And Product Numbers.
· Inputting Orders, Ensuring They Are Processed According To Customer Requirements, And Ensuring All Orders Are Accurate And Delivered On Time.
· Collaborating With Other Departments To Ensure Sales, Marketing, Queries, And Deliveries Are Handled Efficiently.
· Developing And Maintaining Filing Systems So As To Maintain Sales Records, Prepare Reports, And Provide Financial Information To The Finance Department.
· Hiring And Training Sales Staff And Ensuring Staff Meets Their Quotas And Goals.
· Managing Budgets For Expenses Like Bonuses, Marketing, And Travel.
· Making The Company’s Products And Services As Attractive To Potential Customers As Possible.
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